• We respect your privacy. Personal data (such as name, address, email, payment information) is collected only when necessary to process orders and provide our services.

    Use of Data:

    - To process and deliver your order

    - To provide customer support

    - To comply with legal obligations

    Third Parties:

    We share necessary data with service providers (e.g. shipping companies, payment processors) strictly for order processing.

    Cookies:

    This website uses functional cookies to ensure proper operation. If additional tools (such as analytics or marketing cookies) are used, you will be informed and can consent.

    Data Rights:

    You have the right to request information, correction, or deletion of your personal data. For inquiries, please contact us at [Your Email Address].

    Applicable Law:

    This policy complies with Swiss data protection law (revDSG) and the EU GDPR.

  • 1. Scope

    These terms apply to all purchases made via this website.

    2. Products

    We make every effort to present products accurately. Slight variations in packaging or design may occur.

    3. Orders & Payment

    Orders are binding once submitted. Payments must be made in advance via the methods offered on the website.

    4. Shipping

    We ship from Switzerland to European countries. Delivery times vary by destination. Any customs duties or taxes are the responsibility of the customer.

    5. Returns & Right of Withdrawal

    EU customers may withdraw from their purchase within 14 days without giving reasons. To exercise this right, contact us at contact@creaseless.net

    Products must be returned unused and in original packaging. Customers bear return shipping costs. Refunds will be made once the product is received and inspected.

    6. Liability

    We are not liable for indirect damages or consequential losses. Liability is limited to the value of the product purchased.

    7. Governing Law

    Swiss law applies. For EU consumers, mandatory consumer protection laws of their country remain unaffected.

  • If you are an EU customer, you have the right to withdraw from this purchase within 14 days after receiving the goods, without giving a reason.

    To exercise this right, please contact us at contact@creaseless.net.

    You must return the goods in their original condition and packaging. Return shipping costs are your responsibility.

    Refunds will be processed after we receive and inspect the returned goods.

    Swiss customers: Please note that Swiss law does not require a general right of return. However, we may grant returns on a goodwill basis – please contact us directly.

  • Responsible for this website:

    Karl Bast

    Huobweid 5

    6333, Hünenberg See

    Contact:

    Contact@creaseless.net

    +41 77 512 07 67

    This website is operated by a private individual.

    Place of jurisdiction: Switzerland

  • Origin: All orders are shipped from Switzerland.

    Destinations: We deliver within Switzerland and to European countries.

    Delivery Times: 3–7 working days within Switzerland, 5–14 working days within Europe.

    Costs: Shipping costs are calculated at checkout.

    Customs/Taxes: For shipments outside Switzerland, additional customs duties or VAT may apply. These are the responsibility of the customer.